Jump to content Jump to search

Frequently Asked Questions

What is your Return Policy?

We accept returns or replacements within 30 days of purchase (in-store) or delivery date (online). Please contact us as soon as possible so we can resolve your issue.

Please note: All returns are subject to a 10% restocking fee.

There's a mistake with my order, what do I do?

We apologize for any inconvenience this may have caused. Please contact our store ASAP via phone at (609) 842-5262 or via e-mail at sales@njwineseller.com. Please provide your name, order number (if necessary), and explanation.

Can I return an empty bottle of wine?

Unfortunately, we do not accept empty bottles of wine. Please leave the contents in the bottle, put the cork back in, and return it back to us.

How quickly do you ship?

We ship within 24/48 hours of your purchase.

How long will my package take to get to me?

Shipping times vary depending on your location, but most orders arrive within 3–7 business days after processing. Once your order ships, you’ll receive tracking information so you can follow your package every step of the way.

What is your address?

NJWineSeller
21 S. Main St.
Cranbury, New Jersey 08512